Shipping Policy
Solvane Boutique – Shipping & Delivery Policy
Average Delivery Time
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Once an order is placed, we take 1 - 3 working days to process it. During the week, this usually takes one working day, but orders placed on Friday evenings or weekends may take slightly longer.
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After processing, your order will be dispatched, and delivery typically takes 8 - 12 working days.
We strive to make the ordering and delivery process as smooth as possible for our customers. If you have any questions or concerns, please do not hesitate to contact our customer service team.
How to Place an Order
Placing an order at Solvane Boutique is simple:
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Go to the product page and add your desired item to the shopping cart by clicking the black "Add to cart" button.
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Verify you have selected the correct variants. Then click "Proceed to checkout."
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On the information page, enter your shipping details carefully and accurately.
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Click "Continue shipping" once your information is complete.
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Review your address on the dispatch page. Please note that all shipments are sent completely free of charge—shipping and delivery costs are always covered by us as a thank-you to our customers.
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Click "Proceed to payment."
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Select your preferred payment method from the secure SSL-encrypted options available:
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Klarna (deferred payment)
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Credit Card (AMEX, Mastercard, Maestro, Visa)
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PayPal
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EPS
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Immediate Payment
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Click "Complete Order" and follow the instructions on your chosen payment platform to finalize the purchase.
If you encounter any issues during the ordering process, please contact us anytime.
Shipping Costs
At Solvane Boutique, we cover all shipping costs. Every order is delivered 100% free of charge directly to your door. No minimum purchase is required.
Shipping Your Order
We want you to enjoy your purchase as soon as possible! We ensure your order is processed and shipped promptly.
To maintain fair pricing, we consolidate parcels and ship in batches once we reach minimum shipment quantities. We appreciate your understanding and support in helping us create a better and healthier world.
Important Notes
Due to high demand and ongoing global challenges, including the COVID-19 situation, there may be occasional delivery delays. Please consider this when placing your order. We commit to doing our best to dispatch your order as quickly as possible.
Expedite Your Order
If you need your order dispatched urgently, please contact our customer service team via email at support@solvaneboutique.com. We will gladly assist you in finding the best solution.